Terms of Sale
Effective date: November 3, 2026
These Terms of Sale govern purchases from Walton and Company LLC (“Walton & Co.,” “we,” or “us”) through waltonandcompany.com. By placing an order, you agree to these terms. Our Privacy Policy explains how we handle personal information.
Ordering
Orders are offers to buy the products shown in your cart at the prices displayed at checkout. We may decline or cancel an order if an item is unavailable, if we cannot verify payment or shipping details, or if the order cannot be fulfilled under these terms. If we cancel a paid order, we will refund the amount charged for that order.
Pricing and payment
Prices are shown in U.S. dollars and are confirmed at checkout. Payment is processed securely by Stripe. By completing checkout, you authorize Stripe to charge the payment method you provide for the order total, including applicable taxes and shipping charges displayed before you pay. We do not store your full card number.
Shipping
We ship to the lower 48 United States only. We do not ship to Alaska, Hawaii, Puerto Rico, or other U.S. territories. Orders are packed cold with ice packs and ship Monday through Thursday. Someone should be available to receive the package and bring it inside on arrival. More detail is on our Shipping page.
Perishable products
Caviar, roe, and other cold-packed foods are perishable. Keep them refrigerated as directed on the product and packaging. Once a package is delivered according to the address and instructions you provided, risk of loss for temperature abuse, delay after delivery, or improper storage passes to you, except as described in our returns policy for warm or damaged arrivals.
Returns
Returns and replacements are governed by our Returns page. In short: unopened tins in their original condition may be returned within 30 days; caviar that arrives warm or damaged should be reported to us promptly with a photo so we can replace it or refund you. Nothing in these Terms of Sale changes or limits the remedies described on the Returns page.
Limitation of liability
To the fullest extent permitted by law, Walton and Company LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising from your purchase or use of our products or website. Our total liability for any claim related to an order will not exceed the amount you paid to us for that order. Some jurisdictions do not allow certain limitations; in those places, our liability is limited to the maximum extent allowed by law.
Governing law
These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute arising from these terms or your order will be resolved in the state or federal courts located in Florida, and you consent to that venue.
Contact
Walton and Company LLC. Questions about these terms may be sent to waltonandco.caviar@gmail.com.